Delivery Information

Payment Methods

If you do not wish to pay online you can place your order by phoning 07855 244604 and either pay by cheque or by credit/debit card over the phone.

Postage

Postage to UK addresses for orders over £15 is free.  For orders up to £15 there is a charge of £3. Orders are usually dispatched within 48 hours of receiving payment. We are happy to send orders to a different address (inside the UK) from that of your billing address. There is a charge of £5 on orders for delivery to EU zone countries and £10 for the rest of the world. 

Returns and Refunds

If you are not completely satisfied with our products or service then we will happily refund payment or replace any goods. Please contact us within seven working days commencing from the day following delivery if you would like to return your order. On receipt of the goods - providing they are unused and in the condition they were dispatched - we will refund the total amount. Please note you are responsible for the safe return of any goods and the cost of return delivery.

Please Contact Us as soon as possible after delivery of your order of any defective or faulty goods quoting the invoice number. We will immediately implement a refund or replace any defective items. Please note, refunds may take up to ten working days to be deposited in your account.